Managing Director, Medisales International Pvt. Ltd.
Since 2009 Serving Nepal
About Medisales

A message from our Managing Director

"A machine is only as good as the support behind it. That is the standard we hold ourselves to on every installation we complete in Nepal."

Medisales International supplies radiology and laboratory equipment to hospitals, diagnostic centres and clinics across Nepal. We handle the full cycle: selection, installation, operator training, preventive maintenance and genuine spare parts.

Our engineers are factory trained by the brands we represent, and we keep critical spares in stock in Kathmandu so downtime stays measured in hours, not weeks. That is the promise we make to every department we work with.

Mr. Santa kr. Tamang
Managing Director
15+Years in the field
500+Units installed
7Provinces covered
Our catalogue

Equipment we supply and support

Browse by category. Every unit is backed by installation, operator training and spare parts held in Kathmandu.

What our clients say

Trusted by hospitals and labs across Nepal

4.9
Based on Google reviews

Our X-ray unit went down on a Friday evening. Their engineer was on site the next morning and the machine was running again by afternoon. That kind of response is rare here.

S. Adhikari
Biomedical Engineer

The installation was clean and the training they gave our technicians was thorough. Three years on, the analyser has needed nothing beyond scheduled servicing.

R. Pandey
Lab Manager, Diagnostic Centre

We compared three suppliers before choosing Medisales. They were the only ones who could confirm spare parts availability in writing. That decided it for us.

B. Thapa
Procurement Officer

Delivery to our facility outside the valley was handled end to end, including calibration on site. Communication was straightforward throughout.

M. Gurung
Hospital Administrator
Our services

Support that starts at delivery and does not stop

Four service lines, one team. Factory trained engineers, documented procedures and spare parts held locally.

Installation and training

Site survey, commissioning and hands-on training for your operators and biomedical staff.

  • Pre-installation site and power check
  • Calibration and acceptance testing
  • Operator training with handover documents
Read more

Preventive maintenance

Scheduled servicing contracts that keep equipment inside specification and audit ready.

  • Quarterly or half yearly visits
  • Performance and safety checks
  • Service report after every visit
Read more

24x7 emergency service

Round the clock line for breakdowns. Phone diagnosis first, engineer dispatch when needed.

  • Call or WhatsApp any hour
  • Remote troubleshooting first
  • On-site dispatch across Nepal
Read more

Repair and spare parts

Component level repair using genuine parts sourced directly from the manufacturer.

  • Genuine parts, not substitutes
  • Fast moving spares kept in stock
  • Written estimate before any work
Read more
Our brands

Authorised for the names we carry

We represent each brand fully: supply, installation, training, service and parts.

Viewers
Digital Radiography

Viewers

Flat panel detectors for digital radiography, suited to both new installations and DR upgrades of existing X-ray systems.

Flat Panel Detector (DR)
View brand
X-Tech
Medical System

X-Tech Medical System

A full X-ray range covering portable units for ward and field use through to fixed high frequency systems.

Portable X-rayLine frequencyHigh frequency
View brand
serachem
Laboratory Diagnostics

Serachem

Haematology and biochemistry analysers for hospital labs, pathology centres and clinics.

3 Part Hematology5 Part HematologySemi Biochemistry
View brand
Why departments choose us

Four things we get right

Nationwide coverage

We install and service equipment across all seven provinces, not only inside the valley.

Parts held in Kathmandu

Fast moving spares are stocked locally, so a common fault does not become a long wait.

Factory trained engineers

Our team is trained and certified by the manufacturers whose equipment we sell.

Response measured in hours

Emergency calls are answered any hour, with remote diagnosis before an engineer is sent.

Equipment down, or planning a new purchase?

Talk to an engineer directly. Call or message any of our lines and describe what you need.

Contact us

Send an enquiry

Tell us the equipment and the site. We will come back with availability, pricing and a service plan.

Call or WhatsApp
Office
Dhumbarahi, Kathmandu 4600, Nepal
Hours
Sunday to Friday, 9:00 to 18:00
Emergency line open 24x7

Request a quote or service visit

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Please do not send patient names or medical records through this form. For anything urgent, call 9803092266 directly.

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